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![]() ![]() Select Windows 7 in the list of Operating systems.ĭouble-click the driver file to install the driver and follow the onscreen instructions. ![]() Right click on the driver, and click on Properties.Ĭheck the box for Run this program in compatibility mode for: If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. On Windows 10, you will not be able to login using your fingerprint sensor, but there is a way to make it work. This issue might occur due to driver incompatibility since upgrading to Windows 10. Windows 10 brought its own fingerprint authentication via Windows Hello for sign in, which unfortunately does not support earlier builds of EliteBook. ![]() Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).Ĭheck if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account? To resolve this issue try the following steps: Thank you for posting on Microsoft Community. The Biometric Fingerprint reader for your HP laptop provides your computer with a comprehensive level of security. ![]()
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